MINISO has created this privacy statement
in order to demonstrate our firm commitment to privacy. We collect certain
types of information about the visitors and customers via this website, you
should fully understand our policies surrounding the collection and the use of
get a clear understanding of how we collect, use, protect or otherwise handle
your Personally Identifiable Information in accordance with our website.
PERSONAL INFORMATION COLLECTED
MINISO and Miniso-au.com offers a variety
of services that are collectively referred to as the “Service”. MINISO and Miniso-au.com
collect information from individuals who visit this website (“visitors”).
When registering on our site, as
appropriate, you may be asked to enter your email address basically. And you
may complete your information in profile fields after registering successfully
, the profile fields includes but not limit to your name, country, city,
gender, age, au case size, favor colors, birthday, method to buy or other
details to help us know you better. We use this data to tailor our visitor’s
experience at our site, showing them content that we think they might be
interested in, and displaying the content according to their preferences.
Visitors can voluntarily subscribe to our
newsletter by entering the email address. We will send the
brand update, newest events and the monthly theme email to the subscribers. Visitors
may opt-out of receiving future mailings; see the choice/opt-out section below.
Sometimes MINISO and Miniso-au.com posts optional
surveys in which we ask visitors for demographic information (like their ages,
or income level). This allows us to better target our content to our audience.
We use contact data from our surveys to send the user information about MINISO. The customer’s contact information is
also used to contact the visitor when necessary. Visitors may opt-out of
receiving future mailings; see the choice/opt-out section below. You do not
have to answer these surveys or all the fields in surveys. If we are asking for
optional information, we will mark the required information with an asterisk
(*) so you know the unmarked fields are optional and you can skip them if you
want. We use the aggregated demographic information to improve the product and
service, and as advertisements guideline.
Contest and Sweepstakes
MINISO sometimes holds contest and sweepstakes in which we ask for some contact information
like the email address, the demographic information like the age, gender and
job, and customized information like preferred colors, preferred au case size.
In some case visitors may be asked to fill out a brief survey or upload a
photo, which are not limited, to exchange for allowing such visitor to enter
the contest or sweepstakes. The customer’s contact information is also used to
contact the visitor when necessary and to notify you if you are a winner. Visitors
may opt-out of receiving future mailings; see the choice/opt-out section below.
Demographic and profile data is also collected at our site. We use this data to
tailor our visitor’s experience at our site, showing them content that we think
they might be interested in, and displaying the content according to their
preferences. Any sweepstakes and other contests will be subject to special
rules which will be identified on this website.
As you navigate the www.Miniso-au.com web
site, we may also collect information through the use of commonly used
information-gathering tools, such as cookies and web beacons (“Website
Navigational Information”). Website Navigational Information
includes standard information from your web browser (such as browser type and
browser language), your Internet Protocol (“IP”) address, and the actions you
take on the website (such as the web pages viewed and the links clicked).
Tracking by Search Terms
MINISO tracks the searching terms which
visitors enter in the searching box. The tracking is not associated with individuals, as we do not track how
many pages a specific visitor looks through. We use this information to find
out which areas of our website visitors like and don’t like based on the amount
of traffic to those pages. This provides the basis how we arrange modify the
Third party behavioral tracking
It's important to note that we allow third
party behavioral tracking such as Google Analytics. However, we will not use
individuals’ information but the aggregate information to improve our website
and service, which is stated below.
USE OF INFORMATION COLLECTED
Miniso uses data about Miniso-au.com
visitors to perform the services requested. For example, if you subscribe to
the newsletter on site, MINISO will use the information provided to send you
MINISO may use the information we collect
for marketing purpose. For example, MINISO will use the email you provide to
send you surveys so that we can know your recent opinions on the au design and
our service. And also, we may send you information about promotions or events.
We are conducting with the following purpose.
To personalize user's
experience and to allow us to deliver the type of content and product offerings
in which you are most interested.
To improve our website in order
to serve you better.
To improve service in
responding to your customer service requests.
To quickly process your
We collect information from you when you
register on our site, place an order, subscribe to a newsletter, respond to a
survey, fill out a form finish a polling, enter a contest, enter a sweepstakes,
search keywords or enter information on our site.
MINISO and Miniso-au.com uses website navigational
information to operate and improve the website content and optimize the website
structure. We may also use website navigational information in combination with
data about MINISO to provide personalized information about Miniso. And we may
share aggregate information about our visitors with advertisers, business
partners, sponsors, and other third parties. For example, we might divide Miniso-au.com’s visitors into various age
groups by percentage. This data is used to customize Miniso-au.com’s content
and advertising to deliver a better experience for our visitors. In no event
will MINISO share individual identifying information about such user with any
third party except to provide products or services you have requested, when we
have your permission, or under the following circumstances:
(A) We provide the information to trusted
partners who work on behalf of or with MINISO under confidentiality agreements.
These companies may use your personal information to help MINISO and Miniso-au.com
to communicate with you about offers from MINISO and Miniso-au.com and our
marketing partners. However, these companies do not have any independent right
to share this information.
(B) We respond to subpoenas, court orders,
or legal process, or to establish or exercise our legal rights or defend
against legal claims;
(C) We believe it is necessary to share
information in order to investigate, prevent, or take action regarding illegal
activities, suspected fraud, situations involving potential threats to the
physical safety of any person, violations of MINISO and Miniso-au.com’s terms
of use, or as otherwise required by law;
(D) We transfer information about you if MINISO
and Miniso-au.com is acquired by or merged with another company. In this event,
MINISO and Miniso-au.com will notify you before information about you is
We comply with laws and gives recipients
the right to have emails stopped from being sent to them.
We collect your email address in order to:
Respond to inquiries, and/or
other requests or questions.
Process orders and to send
information and updates pertaining to orders.
Send you additional information
related to your product and/or service.
Continue to send emails after
the original transaction has occurred
Market to our mailing list and
send promotional information, surveys and other marketing events.
We also agree to the following in sending
NOT use false, or misleading
subjects or email addresses
Allow users to unsubscribe by
using the link at the bottom of the promotional email
As stated above, MINISO and Miniso-au.com
uses commonly used information-gathering tools, such as cookies and web
beacons, to collect information as you navigate the website (“Website Navigational
Information”). This section describes the types of Website Navigational
Information MINISO may collect and how MINISO may use this information.
An Internet Protocol (“IP”) address is a
number that is automatically given to your computer when you surf the web. We
use your IP address to help diagnose problems with our server, and to
administer our web site. Your IP address is used to gather broad demographic
information. MINISO and Miniso-au.com
collects IP addresses for the purpose of system administration and to provide
aggregate data to advertisers about the volume of use on Miniso-au.com. MINISO
and Miniso-au.com does not normally link IP addresses to anything personally
identifiable, which means that your session will be logged, but you remain
anonymous to us. We can and will use IP addresses to identify a user when we
feel it is necessary to enforce compliance with our terms and conditions or to
protect our service, site, visitors, or others.
We may place a text file called a “cookie”
in the browser files of your computer. A cookie is a small data file that
transfers to your hard drive for record keeping purposes when you visit them.
the items in the shopping cart. Understand and
save user's preferences for future visits. Keep track of advertisements. Updating
our site based on data such as the total number of visitors and pages viewed.
Unless you choose to identify yourself to Miniso-au.com, either by responding
to a promotional offer, or filling out your information such as registering
with your email address, you remain anonymous to us.
You can choose to have your computer warn
you each time a cookie is being sent, or you can choose to turn off all
cookies. You do this through your browser (like Internet Explorer) settings.
Each browser is a little different, so look at your browser's Help menu to
learn the correct way to modify your cookies. You do
not need to have cookies turned on to use this website.
THIRD PARTY LINKS
This site may contain links to other sites.
For example, if you “click” on a banner retailer, the “click” will take you off
the Miniso-au.com site and onto other web sites. These third party sites have
separate and independent privacy policies. We therefore have no responsibility
or liability for the content and activities of these linked sites. Please
remember whenever you give our information online, the information can be
collected by unknown people. Nonetheless, we seek to protect the integrity of
our site and welcome any feedback about these sites.
This site has security measures in place to
protect the loss, misuse and alteration of the information under our control. We
exercise reasonable care in providing secure transmission of your information
from your PC to our servers. Unfortunately, no
computer security system can be 100% secure. Therefore, while we strive to protect
your personal information, MINISO and Miniso-au.com cannot ensure or warrant
the security of any information you transmit to us and you do so at your own
risk. Once MINISO and Miniso-au.com receive your transmission, MINISO and Miniso-au.com
will use reasonable efforts to ensure its security on our systems.
(Children Online Privacy Protection Act)
When it comes to the
collection of personal information from children under 13, the Children's
Online Privacy Protection Act (COPPA) puts parents in control. The Federal
Trade Commission, the nation's consumer protection agency, enforces the COPPA
Rule, which spells out what operators of websites and online services must do
to protect children's privacy and safety online. Consistent with the Children’s
Online Privacy Protection Act, we will never knowingly request personally
identifiable information from anyone under the age of 13 without requesting
parental consent. Consistent with the Children’s Online Privacy Protection Act,
we will never knowingly request personally identifiable information from anyone
under the age of 13 without requesting parental consent.
We do not specifically
market to children under 13.
MINISO and Miniso-au.com offers visitors
the opportunity to opt-out of receiving communications from us and our partners
at the point where we request information about the visitor.
Visitors have the option of removing their
information from our database to not receive future communications or to no
longer receive our service by sending an email to [email protected].
Visitors may opt-out of participating in certain interactive areas (such as
participation in on-line shopping or sweepstakes).
MODIFING YOUR INFORMATION
If you need to change or modify information
that you previously provided, please modify your information in your account’s
profile. In some circumstances when you failed to do so, please send us your
update at [email protected].
THIRD PARTY DISCLOSURE
Your personal information is contained
behind secured networks and is only accessible by a limited number of persons
who have special access rights to such systems, and are required to keep the
information confidential. In addition, all sensitive information you supply is
encrypted via Secure Socket Layer (SSL) technology.
We do not sell, trade, or otherwise
transfer to outside parties your personally identifiable information unless we
provide you with advance notice. This does not include website hosting partners
and other parties who assist us in operating our website, conducting our
business, or servicing you, so long as those parties agree to keep this
information confidential. We may also release your information when we believe
release is appropriate to comply with the law, enforce our site policies, or
protect ours or others' rights, property, or safety.
However, non-personally identifiable
visitor information may be provided to other parties for marketing,
advertising, or other uses.
In order to protect visitor’s data, we will
take the following responsive action, should a data breach occur. We will
notify the users via email within 2 business days, and we will notify the users
via in site notification within 1 business day。
We make every effort to ensure that your
transaction in safe and secure. If we receive orders that are suspicious, we
will try to contact you though email to verify these orders and protect unauthorized
use of your account. We realize that this may cause a delay for Priority Orders
if the information cannot be verified within 24 hours, however, this is for
your protection. If we do not hear back from you within five business days of
our email request, your order will be cancelled. MINISO and Miniso-au.com
reserves the right to cancel any order that we suspect to be suspicious or
fraudulent. We are committed to providing our customers with the highest level
of customer service possible as well as a positive shopping experience.
ACCEPTANCE OF THESE TERMS
By using this site, you signify your
terms and conditions, please do not use our site. MINISO and Miniso-au.com
reserves the right to change this policy at any time. Please check the Privacy
TERMS AND CONDICITONS
Please also visit MINISO’s terms and
conditions establishing the use, disclaimers, and limitations of liability
governing the use of the entire Miniso-au.com web site.
CONTACTING THE WEBSITE
If you have any
Most recent amendment: January 6, 2016
© 2017 MINISO
Australia. All rights reserved.